Job Posting
Project Manager
JOB DETAILS: Part-Time Contract
COMPENSATION: $1,500 Monthly
This is a mid-level, part-time contract position with an INDEPENDENT CREATIVE AGENCY, which consists of approximately 10-15 hours per week. Applicants should be available during our normal office hours, Monday through Friday, 9am–5pm ET. There is an opportunity for growth.
About Hillhouse Creative
Hillhouse Creative is a boutique agency that helps nonprofits communicate the value of their work with clarity and confidence. For more than 40 years, we’ve partnered with mission-driven organizations to create brands, websites, and donor communications that build trust, strengthen relationships, and inspire action.
We’re a remote-first team that believes great work happens through collaboration, curiosity, and clear communication. While we work remotely day to day, we intentionally come together for regular in-person meetings and planning sessions to collaborate, solve problems, and strengthen our team.
As a small agency, every team member has the opportunity to make a meaningful impact. We value initiative, ownership, exceptional attention to detail, and people who naturally look for ways to make our team stronger and our client experience even better.
Job Description
This role is responsible for successfully managing multiple creative projects from kickoff to completion by applying strong prioritization, organization, communication, and decision-making skills to coordinate resources, priorities, timelines, and budgets while maintaining strong client relationships.
In this role, you will:
- Review incoming project requests, gather missing information, clarify scope, organize client assets, and prepare projects so the creative team has everything needed before work begins.
- Assign work, establish priorities, and manage project schedules and team workloads to ensure milestones are achieved on time and within budget.
- Communicate proactively with team members, clients, and vendors to keep projects moving and ensure work is delivered on time and within budget.
- Manage client onboarding and off-boarding processes and serve as the primary point of contact for clients, maintaining regular communication to gather feedback, provide updates, and manage expectations.
- Review revised deliverables against client edits and feedback to verify all requested changes have been completed accurately before work is returned to clients.
- Identify and resolve project bottlenecks, risks, and scheduling conflicts by coordinating with staff, contractors, clients, and vendors while proactively adjusting priorities and timelines.
- Lead weekly production meetings by reviewing project status, identifying priorities, and adjusting workloads as needed.
- Triage website support requests by gathering necessary information, assessing urgency, and coordinating with the appropriate team member through resolution.
- Monitor project time and budgets, providing monthly reporting and insights to the agency owner.
- Evaluate and improve internal workflows, documentation, and processes to increase efficiency and support agency growth.
- Participate in meetings with the agency owner and team members, including post-project reviews to evaluate performance, identify lessons learned, and implement improvements.
- Perform other duties as assigned.
Required Competencies
- Organization & Prioritization
- Communication
- Take Initiative + Self-Driven
- Client Relations/Customer Service
- Attention to Detail
- Dependability + Reliability
- Decision Making
Required Education & Experience
- Bachelor’s Degree in marketing, communications, business, or related field.
- 3-5 years of project management experience with an in-house design team or creative agency.
- Advanced experience using time tracking and project management software.
- Excellent organizational, prioritization, decision-making, and communication skills.
- Strong analytical and problem-solving skills with attention to detail.
- Collaboration skills to work effectively within a small team.
- Ability to anticipate needs, identify gaps in information, ask thoughtful questions, and close the loop.
Preferred Experience
- Experience with Monday.com, Dubsado, Dropbox, Toggl, Acuity, and Google Workspace
- Experience in branding, graphic design, and websites is a plus
- Strong proofreading and editing skills are preferred. The ability to draft or refine client communications, website copy, and marketing content is a plus.
- Strong work ethic and self-motivated